Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the provision of services and products by Risk Consultancy International Limited ("RCI", "RCI Ltd", "we", "us", "our").

By engaging our services or purchasing our products, you agree to these Terms.

2. About Us

Risk Consultancy International Limited is a consulting business registered in and operating from the United Kingdom.

We provide:

• Consulting services in the areas of Risk Management, Business Continuity Management, and Emergency and Crisis Management
• Leadership Development and Culture Change Training
• Proprietary products, including Risk Cards and Leadership Cards

3. Services

We agree to provide consulting and training services as outlined in written proposals, agreements, or statements of work.

• Scope, timelines, and deliverables will be agreed in advance
• Any changes may require a revised agreement and additional fees

4. Client Responsibilities

Clients agree to:

• Provide accurate and timely information
• Cooperate with reasonable requests
• Ensure participants are suitable and available for meetings and training sessions

We are not responsible for delays caused by incomplete or inaccurate information or the failure of invitees to attend meetings and / or training sessions.

5. Fees and Payment

• Fees will be set out in proposals or invoices
• Payment terms: 14 days from invoice date
• Late payments may incur interest or suspension of services
• All fees are exclusive of applicable taxes unless stated otherwise

6. Cancellation and Rescheduling

• Consulting services: 14 days
• Training sessions: rescheduling allowed with notice

We reserve the right to charge for late cancellations or missed sessions.

7. Products (Risk and Leadership Cards)

• Orders are subject to availability
• Prices are listed on our website or agreed in writing
• Delivery times are estimates

Returns:

• Full refunds will be issued for unused items if returned within 14 days of receipt
• Damaged or defective items will be replaced or refunded if returned within 14 days of receipt

8. Intellectual Property

All content, materials, publications, card designs, graphics, frameworks, methodologies, models, training materials and digital downloads made available by Risk Consultancy International Limited, including the RCI Leadership Cards, RCI Risk Cards and RCI Leadership Principles, are protected by copyright and other applicable intellectual property laws and remain the exclusive property of Risk Consultancy International Limited unless otherwise stated.

Purchase of any product or service grants the purchaser a limited, non-transferable, non-exclusive licence to use the materials for their own personal or internal organisational purposes only. No ownership of the intellectual property or copyright is transferred to the purchaser.

Unless expressly authorised in writing by Risk Consultancy International Limited, you may not:

• reproduce, copy, scan, photograph, record or distribute the materials, in whole or in part;
• modify, adapt, translate or create derivative works based on the materials;
• use the materials to deliver training, coaching, consultancy or other commercial services to third parties;
• resell, sublicense, rent, lend or otherwise commercially exploit the materials;
• upload, share or make the materials available on public websites, shared drives, learning management systems or other digital platforms accessible by unauthorised persons;
• remove, obscure or alter any copyright, trademark or proprietary notices contained within the materials.

RCI Risk Cards, RCI Leadership Cards and RCI Leadership Principles Disclaimer:

The RCI Risk Cards, RCI Leadership Cards and RCI Leadership Principles are designed as professional learning, facilitation and discussion resources to support leadership, risk management, resilience and organisational capability. They are intended to stimulate learning, discussion and informed decision-making and should not be regarded as legal, financial, psychological, medical or other professional advice.

Users remain responsible for the decisions they make and for the manner in which the materials are applied within their organisation. To the fullest extent permitted by applicable law, Risk Consultancy International Limited accepts no liability for any loss, damage or consequences arising directly or indirectly from the use of these materials.

9. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties without consent, unless required by law.

10. Data Protection

We process personal data in accordance with our Privacy Policy and applicable laws, including UK GDPR.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential losses
• Our total liability is limited to the fees paid for the relevant services or products

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation

12. Professional Disclaimer

Our services provide guidance and expertise in risk management, business continuity management, emergency and crisis management and leadership and culture awareness and training.

We do not guarantee specific outcomes or business results.

13. Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable control.

14. Termination

Either party may terminate services with written notice, subject to agreed terms.

We may terminate immediately if:

• Payment is not received
• Terms are breached
• Behaviour or attitude of the Client towards an RCI employee is deemed inappropriate

15. Governing Law

These Terms are governed by the laws of England and Wales.

16. Changes to Terms

We may update these Terms from time to time. The latest version will be available on our website.

17. Contact

Email: info@riskconint.com